Terms and conditions
Payment must be paid within 7 days once you have purchased of the product. After 7 days, we will re-list the product as well as report you to ebay as a nonpayer in order to apply for the listing fee and success fee credit from ebay.
Payment Options:
1). We accept PayPal, Credit Cards and Internet Banking
Bank Name: St. George Bank
BSB: 113 879
Account Number: 437 855 706
Account Name: Enlliven Herbal Australia
Please make your payment within the next six hours after purchase so we can process your order and dispatch the product to you as soon as possible.
2). We also accept cheque and money order payment
Product will be dispatched within 24 hours when payment is clear. Please contact us on email or phone if you are sending cheque payment to us. However, payment must be received within 7 days after purchase. If cheque payment s not received within 7 days, our company will have to cancel the transaction and apply for ebay credits.
Please make cheque payable to: Enlliven Heral Australia
Please send cheque to: Enlliven Herbal Australia, P O BOX 2338, Blackburn South Vic 3130 Australia.
Please make sure you email us or call us to let us know you have placed an order by mail.
Shipping Policy:
Product sent with Regular Post via Australia Post is not protected against lost parcels. Delivery takes between 5 – 14 days.
Product sent with Registered Post via Australia Post is protected against lost parcel as well as trackable. Delivery takes between 3 – 14 days.
Stock availability
This product has limited stock and may be sold out at anytime without notice.
Manufacturer Warranty:
This Product is covered by a 90-days warranty with the following terms and conditions:
i). Damages due to misuse by user or during delivery will not be covered by this warranty
ii). All bonus and gift are not covered by this warranty.
iii). Buyer pays both way for sending product back to our company for repair under warranty.
14 day money back guarantee
If you are not satisfied with this product, please return it within 14 days of purchase in it’s original condition with purchase receipt for a full refund of purchase price. Buyer pays the cost to send item back to Enlliven Herbal Australia. Postage and handling is not refundable.
Refund policy
Refund or exchange is not offered. However, our company is here to stay and service you. Should you have any problem or concern with our product, please feel free to contact us at anytime time and we are here to help.
Questions?
Please feel free to contact us at anytime.
Call at anytime: Jane 043333 8999
Email: enlliven @gmail.com
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